Terms of Service

Last Updated: September 1, 2026

Effective Date: September 2026

Company: River Valley Roofing LLC (“River Valley Roofing,” “Company,” “we,” “us,” “our”)

Website: RiverValleyRoofingct.com

1) Acceptance of Terms

By accessing our website, submitting a contact form, booking an appointment, or communicating with us (including by phone, email, or text), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our website or services.

2) Services

We provide exterior construction and roofing services, including roof inspections, estimates, repairs, and replacements. Any estimates, timelines, project availability, and pricing provided via the website or communications are subject to change and require a formal signed agreement.

3) Intellectual Property

The website and its original content, features, and functionality are and will remain the exclusive property of River Valley Roofing LLC and its licensors. You may not copy, reproduce, distribute, or create derivative works from our content without express written permission.

4) User Responsibilities

You agree to provide accurate, current contact information and to use our website and communication channels lawfully. You agree not to misuse our systems, transmit malicious or harmful code, or attempt unauthorized access to our website or server infrastructure.

5) Communications, Calls, and Electronic Records

By interacting with us, you consent to receive communications from us electronically (via email, phone calls, and SMS/MMS text messages), consistent with your preferences and applicable law.

  • Call Monitoring: Phone calls with our team may be recorded or monitored for quality assurance, safety, and training purposes.

Mobile Messaging Terms of Service (SMS/MMS)

  • A) Program Name: River Valley Roofing Mobile Messaging Program

  • B) Program Description: By opting in, you agree to receive SMS/MMS messages from River Valley Roofing regarding:

    • Appointment reminders and scheduling updates

    • Estimates, project communications, and service notifications

    • Customer support inquiries

  • C) Message Frequency: Message frequency varies based on your interactions and active projects. Messages are recurring in nature.

  • D) Costs: Message and data rates may apply depending on your mobile carrier plan.

  • E) Opt-Out: Reply STOP to cancel at any time. After texting STOP, you will receive a one-time confirmation message and no further automated text messages will be sent.

  • F) Help: Reply HELP for assistance, or contact us directly at our main office.

  • G) Carriers and Delivery: Supported mobile carriers are not liable for delayed or undelivered messages.

  • H) Eligibility: You must be at least 18 years old (or have parental/guardian consent) to opt into our messaging program.

  • I) Privacy: Mobile information will not be shared, sold, or rented to third parties for marketing or promotional purposes.

6) Links to Other Websites

Our website may contain links to third-party websites or services that are not owned or controlled by River Valley Roofing LLC. We assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

7) Limitation of Liability

To the maximum extent permitted by law, River Valley Roofing LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, services, or communications.

8) Disclaimer of Warranties

Your use of our website is at your sole risk. The website is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

9) Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Material changes will be updated on this page with a revised “Last Updated” date. Your continued use of our website or services after such changes constitutes your acceptance of the new Terms.

10) Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these Terms shall be brought exclusively in the courts located in Connecticut.

11) Contact Us

If you have any questions about these Terms, please contact us:

River Valley Roofing LLC  384 Parum Rd, Colchester, CT 06415  (860) 532-4453